CASE STUDY

VISION AND GUIDING PRINCIPLES - LEADERSHIP AND ORGANIZATIONAL ALIGNMENT

Background

A business unit of a major American technology company is seeking to maintain its number one position and increase revenues in a mature and declining market. Significant challenges are posed by increasing competitive pressure, changing customer preferences and globalization.

Employee surveys reveal a lack of engagement across the organization and scepticism about the leadership team’s ability to build a bright future.

Objective

Top management seeks to implement an integrated multi-year program to:

• Build a sustainable high performance culture
• Enhance leadership capability and connections across the business
• Engage and align the worldwide organization

Peak Teams Role

Using our mountain metaphor as the theme, Peak Teams has designed and delivered an ongoing program on two levels – the Leadership Level and the Team or Organizational Level.

Elements of the program include:

• At the Leadership Level
  • Creation of a 3 year plan including a new Vision, Strategy and Guiding Principles
  • Regular leadership forums focusing on Strategy, Skills and Execution
  • Increased connections to increase effectiveness and efficiency
  • Skills development in communication, change effectiveness, leadership and presentation
  • Assessment tools including Myers Briggs and customized diagnostic surveys
• At the Team or Organizational Level
  • Alignment events held in California and Taiwan to launch the program and establish the Guiding Principles of the desired new culture
  • All hands workshops to align the organization behind the new Vision and seek feedback on the 3 year plan
  • Fun shared experiences to build a common language and improve cross functional teamwork
  • Regular and ongoing communication to reinforce the plan and engage every individual contributor
  • Assessment tools including diagnostic surveys on engagement, leadership and change management
    

Results

The culture of the organization has shifted from disengaged and unconnected to vibrant and motivated. Greater alignment has been achieved across the business. The organization is now equipped to embrace and drive the change necessary to survive the highly competitive environment in which they operate.